TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

SH2 at Putorino closed due to large slip - update 11.40am

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Waka Kotahi is advising that State Highway 2 is currently closed between Putorino and Raupunga due to a large slip near Waikare Gorge.


Update @ 11:40am

Crews began work at first light and the slip was cleared within hours. The road has now re-opened to traffic.


The situation will be re-assessed at 12pm today (5 December). Until then, the highway will remain closed. 

As there is no short detour available, Waka Kotahi advises road user to avoid the area and delay their journeys. 

For updates please check the Waka Kotahi Journey Manager(external link) and the Hawke’s Bay and Gisborne Facebook page(external link).

fallen rocks and debris

Large slip on State Highway 2 near Waikare Gorge.

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