CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

SH2 maintenance and resurfacing works – week beginning 3 May

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Waka Kotahi NZ Transport Agency advises that resurfacing and maintenance night works will take place on State Highway 2 north of Te Puna, from Monday 3 May 2021.

Work will be undertaken at night between 7pm and 6am to minimise disruption to road users. The works are scheduled to take place as follows:

  • SH2 between Te Puna Stream Bridge and Te Puna Quarry Road:
    Monday 3 May and Tuesday 4 May
    Stop/Go Traffic Management will be in place during the works with a 30km/h speed limit.
  • SH2 Te Puna Stream Bridge, between Plummers Point Road and Munro Road:
    Wednesday 5 May and Thursday 6 May
    Stop/Go Traffic Management will be in place during the works with a 30km/h speed limit.
    During the day a temporary speed limit of 50km/h will apply. Even though these are night works there may be some delays in the days following.

These works are part of the Waka Kotahi road maintenance programme, which will see repairs and reseals on state highways across the Bay of Plenty to ensure the safety and resilience of the state highway network.

Please take extra care, reduce your speed and follow directions of traffic management staff and signage.

In the event of bad weather or other unforeseen circumstances, work may be postponed.

Visit the Waka Kotahi Journey Planner website(external link) before heading out for real-time travel information, traffic cameras, and updates on delays, roadworks and road closures.

Waka Kotahi thanks motorists for their patience.

Plan ahead for a safe, enjoyable journey this summer. Keep up to date with:

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