CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

State Highway 28 (Whites Road) road closure

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Waka Kotahi NZ Transport Agency advises State Highway 28 (Whites Road), between State Highway 1 and State Highway 5, will be closed to through traffic from 11 January 2022 through to early March.

The closure will be in effect on weekdays between 6am – 6pm while contractors complete road rehabilitation work. This work will involve the removal of the existing road layers and replacing with new material. Work will be completed in two sections, the first immediately north of the Waihou Stream Bridge, and the second immediately south of the same bridge.

During the time the road is closed, access into SH28 will be for residents only.  Residents will need to ensure they access SH28 from the correct end to access their property, as they will be unable to drive through the worksite.

All vehicles will be detoured via the SH1/SH5 roundabout at the southern end of Tirau.

The car park on State Highway 28 that provides access to the Te Waihou (Blue Springs) walk will be closed during the works, as contractors will be using this area to park machinery and stockpile materials.  Access to the car park on Leslie Road will also be restricted, due to the resident access only requirement.

Waka Kotahi thanks motorists for their patience and understanding while this important work is undertaken to improve the state highway network.

Plan ahead for a safe, enjoyable journey. Keep up to date with:

Phone: 0800 4 HIGHWAYS (0800 44 44 49)

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