CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

State Highway 35 to open during daylight hours from tomorrow

|

Waka Kotahi NZ Transport Agency is advising motorists that State Highway 35 (SH35) will be open from Gisborne through to Ōpōtiki during daylight hours (7am – 7pm) from tomorrow Saturday 14 January.

National Journey Manager, Helen Harris, says the local Waka Kotahi team is delighted to restore access to communities which have been phenomenally supportive and patient during yet another major disruption.

“We want to thank everyone for their acceptance of the situation and their preparedness going into it.

“The damage to our highway is not fully understood but our roading crews have been working hard to ensure that access, albeit restricted, is available.”

Motorists should plan for a longer-than-usual journey, with multiple temporary speed and single lane restrictions in place.

“There’s still a lot of rain in the forecast ahead which is likely to cause further instability so please drive with extreme caution,” says Ms Harris.

Roading crews will be monitoring the highway closely and will reinstate road closures if any risk to safety is detected and these could happen at short notice.

“A big thank you to the clean-up crew on Gladstone Road Bridge last night,” says Ms Harris.

“The bridge will be closed again tonight from 7pm to 6am to allow workers to finish the job.”

Ms Harris says the damage from ex Cyclone Hale has added significantly to the already huge workload for SH35.

“There’s no easy fix here, but our team has been working hard to improve the highway’s resilience so it can bounce back after adversity and will continue to keep making these improvements.”

Motorists should continue to check Waka Kotahi’s Journey Planner before they travel and call 0800 4 HIGHWAYS to report any damage or safety issues on the highway.

Note: The convoy between Tokomaru Bay and Tolaga Bay planned for tomorrow will not be required as SH35 is fully open to all vehicles from 7am.

 

Tags