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TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Strengthening and safety improvements for SH3 north of Bulls

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A four-week programme of major work to strengthen and improve the safety of State Highway 3 north of Bulls will get underway from Monday 14 November.

Waka Kotahi is advising motorists to plan for delays of up to ten minutes while contractors are on site between 6am–6pm from Monday 14 November to Monday 12 December.

During this time, a section of SH3 near the intersection with Viles Road will be reduced to a single lane under Stop/Go traffic management. People are asked to follow traffic management instructions and adhere to speed restrictions to ensure the safety of road workers and road users.

The work being undertaken will rebuild strength into this section of busy road. There are various phases to the work, including hoeing the existing pavement, adding additional base course gravel, grade compacting and sealing with a first coat.

Contractors will also be undertaking shoulder rehabilitation and installing a widened centreline to improve safety by providing greater separation for opposing traffic, and reducing the likelihood of head-on crashes in the area.

Contractors will return to the site in approximately 12 months to add a second coat of seal. This is a standard pavement construction technique used across New Zealand.

Waka Kotahi thanks everyone for their patience while we undertake this important work.

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