CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Te Puke Highway road works

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Waka Kotahi NZ Transport Agency advises the Te Puke Highway, near Pah Road, will be reduced to one lane on Tuesday 9 August, and on Wednesday 10 and Thursday 11 August the road shoulder will be closed.

This is to allow the contractor to prepare the site so it can be fully reopened, following completion of the Kaituna Riverbank stabilisation.

Tuesday 9 August - Stop/go traffic management while the contractor removes temporary barriers and lays new line marking on the road.

Wednesday 10 and Thursday 12 August - Shoulder closure while the berm is reinstated outside the Marae.

We appreciate the impact the lane closure and stop/go will have to people using the road. To minimise the delay, manual stop/go will be in place so the team can actively monitor traffic.

People are asked to take extra care when travelling through the site by following the temporary 30km/h speed limit, traffic management and directions from staff.

Waka Kotahi thanks motorists for their patience while we complete final stabilisation works beside the Kaituna River.

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