CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Thunderstorms roll up central/eastern South Island Friday afternoon as temperatures hit high 20s

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Thunderstorms are moving their way up Te Wai Pounamu/the South Island this afternoon after a day of hot temperatures.

All road users and other people in exposed spots are advised to take extra care in these circumstances, says Waka Kotahi NZ Transport Agency and MetService.

The National Emergency Management Agency provides this advice:

“These thunderstorms are expected to be accompanied by torrential rain, large hail and frequent lightning.

Driving conditions can become extremely hazardous.

If caught in an electrical storm you should:

  • Take shelter, preferably indoors away from windows;
  • Avoid sheltering under trees, if outside;
  • Get back to land, if outdoors on the water;
  • Move cars under cover or away from trees;
  • Be ready to slow down or stop, if driving;
  • Beware of fallen trees and power lines;
  • Avoid streams and drains given there is potential for flash flooding.”

Check the MetService web pages for updates(external link)

Check Waka Kotahi NZ Transport Agency’s highways pages for any road closures(external link)

 

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