CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
The maximum limit for a road user charges (RUC) licence purchased online will be removed from 25 May 2013 says Celia Patrick, the NZ Transport Agency’s (NZTA) group manager of Access and Use.
The NZ Transport Agency has added a new set of easy-to-use transport statistics to the NZTA website, providing one-page snapshots of current data on crashes and casualties, registered vehicles, road lengths and vehicle kilometres travelled for all 67 New Zealand Territorial Local Authorities (TLAs).
Owners of light diesel vehicles, ie those less than 3,500 kg, that are used almost exclusively off road now have the option of applying for a permanent exemption from paying road user charges (RUC), reports the NZ Transport Agency (NZTA).