CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
Law firm Meredith Connell has completed its review into the most urgent open regulatory compliance files, leading to a significant increase in action and enforcement taken by the NZ Transport Agency.
NZ Transport Agency Chief Executive Fergus Gammie says the circumstances which saw a Warrant of Fitness (WoF) issued to an unsafe vehicle which was subsequently involved in a fatal crash are totally unacceptable.
Auckland-based vehicle repair certifier Dale Barlass has been suspended from issuing certifications with immediate effect following consistent concerns about the quality of his work.
NZ Transport Agency Chief Executive Fergus Gammie says 63 of the 152 high priority compliance files being closely investigated for any safety issues have now been assessed.
