CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

An important part of the planning and investing process is the monitoring of the government’s investment in the land transport system. We monitor our own activities and those of organisations funded through the National Land Transport Fund. It’s about ensuring New Zealanders benefit from effective and responsive solutions, which give them value for money.

Browse data and reports on the performance of the land transport system. Local authority, regional and national information is available.

Data

Reports(external link)

Public funding provides for almost all land transport services and infrastructure in New Zealand – and we're accountable to New Zealanders for how we invest that funding. This means closely monitoring costs and showing that services and infrastructure we've invested in fulfil their intended purpose.

What we monitor

Both central and local government have a responsibility to contribute to economic, social and environmental outcomes. Monitoring allows us to do this, checking that:

  • transport delivers the results intended, activity by activity
  • organisations that receive public funds for investigating, planning, implementing, operating and maintaining transport infrastructure use good practice and are accountable for their use of public funds
  • appropriate procurement (purchasing) procedures are used for infrastructure and services projects involving public funds
  • the costs associated with publicly funded activities are appropriate.

How we monitor

Monitoring involves collecting transport-related information, storing it securely, analysing it and making it available to the planners, engineers, politicians and those who decide the future direction of transport in New Zealand.

Our monitoring activity involves:

  • monitoring and reporting on the performance of the land transport system
  • auditing organisations that receive public funds for developing, operating and maintaining land transport infrastructure and services
  • checking that appropriate procurement procedures are used for projects involving public funds
  • checking that good practice is being used when activities are implemented
  • monitoring the costs associated with publicly funded activities, through procedural audits
  • carrying out post implementation reviews to check that the forecast results are being delivered
  • that value for money objectives are being achieved.

Contact us if you have any queries or would like more information.