CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

The Government commitments are multi-billion-dollar, multi-year programmes that we need to fund and deliver with our co-investment partners through the 2021–24 National Land Transport Programme (NLTP) and successive NLTPs.

Additional Crown contributions to the National Land Transport Fund (NLTF) through funding and by providing Waka Kotahi access to Crown loans would enable good progress to be made on the Auckland Transport Alignment Project (ATAP) and Let’s Get Wellington Moving (LGWM) programmes and key objectives to be achieved during this NLTP.

The Rail Network Investment Programme (RNIP) has been funded in full. Activities in the RNIP had first call on funding from both the Rail Network and Public Transport Infrastructure activity classes.

Road to Zero activities have been funded above the bottom of the activity class, with our investment focused on delivering lower cost speed and safety infrastructure interventions in 2021–24 and progressing planning and design work to be ready to undertake larger projects from 2025 and beyond. This is likely to have an impact on achieving the reduction of deaths and serious injuries being sought through the strategy.