TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Under the new planning and funding framework for rail, the National Land Transport Fund (NLTF) will fund the Rail Network Investment Programme (RNIP) which is a key mechanism for delivering on the Rail Plan. KiwiRail has prepared the first RNIP under the new framework. This has a 10-year forecast and sets out the proposed rail investment for the next three years, aligning with the NLTP funding cycle.

The Minister of Transport is responsible for approving the RNIP. The role of Waka Kotahi is to provide assurance to the Minister that it will deliver value for money in achieving the intent of the Rail Plan, and the Government’s long-term vision for a more resilient, reliable and safer rail network.

The RNIP will be funded through both the Rail Network and Public Transport Infrastructure activity classes.

Auckland Transport and Greater Wellington Regional Council projects approved for funding under the Transitional Rail activity class in the 2018–21 NLTP are now funded from the new Public Transport Infrastructure activity class for the 2021–24 NLTP.