TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

 

Archive - this information is for reference only and no longer maintained.

This page relates to the 2018-21 National Land Transport Programme.

Introduction

Waka Kotahi NZ Transport Agency maintains a register of network standards and guidelines that are governed under its Register process manual.

Application of network documents

Networks must be planned, constructed, operated and maintained in accordance with the technical documents in the Waka Kotahi Register of network standards and guidelines and Register Process Manual.  

Any requests for departure from this policy must be directed in writing to Waka Kotahi National Investment Manager. It is Waka Kotahi policy that funding will be provided only to that portion of a network that complies with the register and the Process manual.

Over-width carriageways

Maintenance and renewal of existing over-width carriageways will be eligible for funding assistance where this has been demonstrated to be the most cost-effective option. This applies, in particular, to the following work categories: