CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Arataki is being developed as a shared sector view of how we need to plan, develop, and invest in the land transport system during the next 30 years.
Planning and investing in the land transport system are key roles in meeting our responsibility as set out by government in the Land Transport Management Act.
The One Network Framework is a tool to help establish transport network function, performance measures, operating gaps and potential interventions for each road and street type.
Formerly the Road Efficiency Group (REG), this partnership supports improved activity management, multi-model decision making, and builds the capability of the transport sector.