CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

The following describes how the One Network Framework (ONF) integrates with other frameworks.

Network Operating Framework

The Network Operating Framework (NOF) is a strategic planning framework that takes land use and transport strategies, identifies strategic objectives and network principles, identifies the future strategic modal networks, modal trade-offs and the performance gaps that need to be closed to deliver strategy. This informs planning, investment and operational decisions.

Utilising the ONF and the NOF together creates a holistic approach to better classify, plan, manage and operate the transport network, while explicitly linking transport to the adjacent land uses to achieve the future intent of the strategy’s goals.

Figure 1. How the NOF and ONF align

The diagram demonstrates the scalability available depending upon whether the network is rural, urban or metropolitan.

Initially, the ONF will be used to reclassify the current network from the ONRC into movement and place and will identify performance measures for each new classification while establishing levels of service.

If, after classification from ONRC to ONF, the current network doesn’t resemble the anticipated future network, the NOF should be utilised. This is particularly true for urban and metro areas to develop the future network. How far through the process is taken, will be dependent upon the location and the scale of the network.

The output of the two frameworks is an agreed future one network vision (both rural and urban), using a common language, which identifies the performance gaps that need closing to achieve this future. This informs various investments such as Network Operating Plans (short term, 0–3 years), AMPs and their programmes, Low Cost Low Risk programmes, Asset management programmes and business cases

Support for RCAs to work through the NOF process is offered through the Waka Kotahi Long-term System Planning team, and the process can be ‘right-sized’ for each RCA’s local situation. For example, metro RCAs with complex and competing demands across different times of the day will benefit the most from undertaking a full detailed NOF process, while rural RCAs may not need to undertake a detailed mode and time analysis step before being able to identify their operating gaps.

Read more about the NOF process(external link)

Investment decision making process – Benefits Framework

The new Land Transport Benefits Framework and Management Approach signals a sector focus on benefits, benefits realisation and investment decision-making that contributes to outcomes.

Enabling improved investment decision making is also a key focus for ONF when it is fully implemented. The Benefits Framework has been used as a key reference point for developing ONF Service Outcomes and Performance Measures.

The ONF Service Outcomes and Performance system and the Benefits Framework both operationalise the Transport Outcomes into a set of measures, each acknowledging their different purposes. Impact measures are needed for effective benefits management and realisation, while performance measures are vital to monitor the performance of the network against service outcomes.

Figure 2. Alignment of Benefits Framework and ONF measures

Venn diagram showing the relationship between ONF performance measures and Benefits Framework impact measures.

Alignment is important to reduce the measurement and monitoring burden on RCAs. It will also ensure good value can be gained from data sources and tools to support business cases and performance reporting.

Alignment will also ensure information about the transport network flows from the business case investment process through to long term strategic planning, managing and adapting the network, and then all the way back around to prioritising further investment.

Figure 3. Investment decision flow

Measures need to flow between investment decisions and operational and planning decisions.

Insights and understanding gained from monitoring the performance of the transport system over time are critical to determining whether new investment is needed to deliver the transport outcomes and meet community expectations. Alignment will help RCAs determine whether new investment has improved their transport system’s performance compared with other RCA’s. It will also enable stronger business cases to be developed by showing how investment could improve transport system performance and resilience into the future.

Safety and speed management

There is a direct correlation between the function of a street or road and the appropriate speed for that section of network. Rural highways are intended to support vehicle movement at higher speeds, while city centres need to be places where pedestrians feel safe sharing the street with traffic.

The One Network Framework project is collaborating with the initiative to update Speed Management guidance for New Zealand roads. This involves alignment of the movement and place-based street categories described under the Street Categories with safe and appropriate speeds within each of those classes.

Speed is just one of a number of levers transport planners can use to work towards the goals set within the Road to Zero road safety strategy. The ONF project is working alongside the Road to Zero team to align the common language and principles of ONF into approaches for safe road networks such as the Safe System.

Activity management plans (AMPs)

RCAs are encouraged to start referencing the new ‘Movement and Place’ and Street Category elements of the ONF to help tell their story in their AMP, particularly to describe the aspirations they have in the medium-long term for corridors and surrounding integrated land use plans.

RCAs can contact the ONF project team for support to initiate discussions.

Business case approach

A cornerstone of the ONF is providing the common language and a way of talking about networks that is easy to understand and can be used effectively to tell the story of why investment needs to be made in the transport network and surrounds.

Traditionally with ONRC this has been investment in operations, maintenance and renewals. Evolving ONRC to ONF by adding Place, and the future intended function view of networks, these stories can be expanded to encapsulate future capital investment in networks, including place making of streets, and incorporating the impact of urban growth.

Many RCAs have already been incorporating movement and place into their business cases, usually based on their own internal frameworks. ONF standardises the language to be used going forward when talking about movement and place within business cases.

Pedestrian Network Guidance / Pedestrian Levels of Service

The One Network Framework project is working with practitioners in active transport to incorporate the classification and SOaP components of ONF into current work on Pedestrian Network Guidance and Pedestrian Levels of Service. The walking classifications within ONF have been developed to provide a standard methodology for describing walking networks.

Walking has a close correlation with the place function of streets, being the main component of on-street activity that contributes significantly to the determination of Place classification under ONF.

The Service Outcomes and Performance component of ONF will provide a framework for measuring the performance of walking networks aligned to the work being developed for Pedestrian Levels of Service.


Learn more about the ONF and how you can apply it in your work. Email the ONF team at