SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Te Ringa Maimoa Transport Excellence Partnership recognises that individually and collectively as a sector we must ensure we have the right teams of appropriately skilled and experienced staff to plan for and deliver great service to our customers.

The Asset Management Competency Framework (AMCF) helps individuals and organisations to measure their capability and supports them to make smart decisions regarding staff skills and workforce development.

Right now, our people are expected to deliver for our communities under extraordinary pressures. By applying an assessment of your staff, organisations will get an objective scorecard of your team. The AMCF allows organisations to measure levels then identify appropriate competencies for different aspects of asset management.

Developing this approach was important because our sector holds the mandate from the public to manage activities and assets appropriately. Organisations also have legal obligations associated with their stewardship approach.

The AMCF is built on best practice and aligns with the ISO 55000 asset management standard. This assessment tool has been set up in an asset agnostic manner so it will be able to be used across other council asset types too.

Te Ringa Maimoa acknowledges the significant industry input from local government, industry groups, and the consultant and supplier fraternities in the development of the AMCF.


To support structured use of the AMCF, Te Ringa Maimoa has built a survey and reporting tool for the sector that will allow professionals to begin on an improvement journey. The data from this tool can also provide insights and help define the next steps to better support the sector and career pathways.

The AMCF survey tool was launched in June 2022 as a module within the Te Ringa Maimoa Transport insights portal.

Transport insights portal(external link)