TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions


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  • 20Connect

    20Connect will improve journey reliability along State Highway 20, State Highway 20A and State Highway 20B to provide more choice for people when travelling around southwest Auckland, including to and from the airport.

  • Ara Tūhono – Pūhoi to Warkworth

    The project will provide a safer, more resilient and reliable route between Pūhoi and Warkworth. It will extend the four-lane Northern Motorway (SH1) 18.5km from the Johnstone’s Hill tunnels to just north of Warkworth.

  • Ara Tūhono – Pūhoi to Wellsford

    This project is to improve State Highway 1 between Pūhoi and Wellsford in the northern Auckland region.

  • Ara Tūhono – Warkworth to Wellsford

    The Warkworth to Wellsford project is the second section of Ara Tūhono – Pūhoi to Wellsford project. The project is in an investigation phase with designation and consents lodged in March 2020.

  • Ashhurst Bridge shared user path

    The Ashhurst Bridge shared user path will increase safe access for people walking and cycling across the bridge.

  • Ashhurst traffic mitigation

    We have made changes to calm traffic and improve safety in Ashhurst. The changes that have been made were developed with input from the community and key stakeholders. The project is now complete.

  • Auckland Harbour Bridge

    The Auckland Harbour Bridge opened in 1959. Looking forward, the bridge is set to play a critical role in connecting Auckland’s cycling network, with construction of a walking and cycling path over the bridge to join up with the Northern Pathway.

  • Auckland Network Optimisation programme

    Auckland Network Optimisation is a joint programme between Waka Kotahi NZ Transport Agency and Auckland Transport to improve travel choice and make it safer and easier for people to get around the region using our existing network.

  • Auckland Northern Corridor

    SH1 and SH18 upgrades will provide more reliable journey times for the movement of people and goods around the North Shore and Auckland while an improved public transport network with more shared path connections will help locals have greater choice for how they travel around their community.

  • Auckland System Management

    Auckland System Management (ASM) is an alliance between HEB Construction, Fulton Hogan and Waka Kotahi Transport Agency to operate and maintain Auckland’s motorway network. The ASM is a 9 year-contract that follows the Auckland Motorway Alliance (AMA) contract which ended on 30 June 2019.