CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
Safety is our top priority.That means putting people at the heart of everything we do.
Tū ake, tū māia | Our regulatory strategy
Our focus over the next five years.
Our regulatory role
Improving safety and reducing the risk of harm in land transport.
2 Jul 2021
13 Jun 2021
10 Jun 2021
What we regulate
We regulate every aspect of our land transport system.
Funding and fees review consultation
Proposed changes to our fees and charges to pay for better regulation.
Report your concerns
Help us identify non-compliance and ensure public safety by reporting your concerns.