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Our duty is to keep the public safe on our roads. We do this by making sure that regulated parties comply with the Land Transport Act.

If you have a compliance concern about an individual or organisation we regulate, visit our complaints page, or you can email us on info@nzta.govt.nz

Complaint about a specific matter

If your concern relates to criminal activity, please contact the Police. Or if you have a complaint about how the Transport Agency handled a matter, please see our complaints page.

NZ Police contact details(external link)
Complaints process and principles

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