SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Resources

Displaying 1 - 10 results of 11 for ""

Finding a specialist repair certifier

Published:
Category: Vehicle inspection & certification , Guidance for specialists | Audience: Importers

The RepairCert NZ website contains a list of specialist repair certifiers for light vehicles and motorcycles in New Zealand and the list is updated regularly.

Vehicle certification alternative documents form (CA03)

Category: Vehicle certification , Forms | Audiences: Certifiers, Importers, Vehicle inspectors & inspecting organisations

This form is to be used when the ownership trail is incomplete for vehicles undergoing used entry certification, there is no proof of previous New Zealand registration or there is no proof of previous overseas registration.

Lost deregistration/export certificate (CA02)

Category: Vehicle certification , Forms | Audiences: Certifiers, Importers, Vehicle inspectors & inspecting organisations

This form is to be used when the original Japanese deregistration/export certificate has been lost.

Special interest motorcycles (Factsheet 44c)

Published:
Category: Importing vehicles , Factsheets | Audience: Importers

This factsheet informs you of the requirements for importing class LC, LD or LE vehicles for use on New Zealand roads that do not meet the required advanced brake system (ABS) standards.

Special interest vehicles (Factsheet 44b)

Published:
Category: Importing vehicles , Factsheets | Audience: Importers

This factsheet informs you of the changed requirements for importing certain vehicles that do not meet frontal impact or emissions standards.

Importing a motor vehicle (Factsheet 44)

Published:
Category: Importing vehicles , Factsheets | Audience: Importers

This factsheet should be read in conjunction with Factsheet 44a and Factsheet 44b.