TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Resources

Displaying 1 - 10 results of 100 for ""

Requirements for urban buses in New Zealand (the 'RUB')

Published:
Category: Vehicle inspection & certification , Guidance for specialists | Audience: Local & regional government

The purpose of the RUB is to standardise urban bus requirements across regional councils and Auckland Transport (AT) to create efficiencies and improve the usability and accessibility of buses for all customers.

Safe System audit guidelines for transport projects

Published:
Category: Road safety , Planning, design, funding, building, maintenance of the transport network , Guidance for specialists | Audience: Road controlling authorities

This guide also provides clients, project managers and project sponsors with information on current practice in the management and delivery of the Safe System audit procedures.

Cycle parking planning and design

Published:
Category: Walking & cycling , Planning, design, funding, building, maintenance of the transport network , Guidance for specialists | Audience: General

This guidance summarises best practice provision of parking and end-of-trip facilities for people who cycle.

Guide to safe loading and towing for light vehicles

Published:
Category: Commercial drivers & operators , Guidance for specialists | Audience: Motorists

This guide contains detailed advice on loading and towing practices to keep you within the law and protect you, your goods and others on the road.

Total Mobility scheme: policy guide for local authorities

Published:
Category: Planning, design, funding, building, maintenance of the transport network , Guidance for specialists | Audiences: Local & regional government, Road controlling authorities

The purpose of this policy guide is to achieve a nationally consistent approach for local authorities to administer the Total Mobility scheme in their respective regions.

Total Mobility around New Zealand: a regional guide

Published:
Category: Total mobility transport operators , Guidance for specialists | Audiences: Communities, General, Total mobility transport users

An overview to using the Total Mobility scheme and contact information for regions operating the scheme in New Zealand.

Aotearoa urban street planning and design guide

Published:
Category: Urban design , Planning, design, funding, building, maintenance of the transport network , Guidance for specialists | Audiences: Local & regional government, Road controlling authorities, Road traffic engineers & consultants, Roading contractors

The Aotearoa urban street planning and design guide (the Street Guide) draws on national and international best-practice to provide a framework for well-functioning urban environments.

Speed management guide: Road to Zero edition

Published:
Category: Guidance for specialists | Audiences: Local & regional government, Road controlling authorities, Road traffic engineers & consultants, Roading contractors

The Speed management guide: Road to Zero edition (the Guide) provides guidance to road controlling authorities on how to establish, consult on and set safe and appropriate speed limits under the Rule.

Cost sharing: apportioning costs for state highway improvements required to mitigate land development effects

Published:
Category: Environment & resource planning , State highways , Land developers , Guidance for specialists , Manuals | Audience: Land developers

This guide sets out Waka Kotahi NZ Transport Agency's operational approach to apportioning costs for state highway upgrade works required to mitigate the effects of third-party development and the use of cost sharing agreements for land developments.