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Pedestrian planning and design guide

The Pedestrian planning and design guide is New Zealand's comprehensive official guide to planning and design for walking. It sets out ways to improve New Zealand’s walking environment.


Selecting pedestrian crossing facilities

When creating walkable communities a key challenge is to provide facilities that permit pedestrians to safely and conveniently across roads.

A comprehensive and context sensitive approach is required to consider the appropriate options and select the best one for the circumstances. 

An approach that does this is outlined in section 6.5 of the Pedestrian Planning and Design Guide. This requires a detailed consideration of the physical and traffic conditions of the site, the calculation of delays to all users for each appropriate option, and typical crash reductions and costs for these options.

To simplify this process an Excel spreadsheet has been developed that performs the necessary calculations of delay, safety and benefit cost. 

The thinking and process used by the spreadsheet is documented in research report Guidelines for the selection of pedestrian facilities [PDF, 327 KB]

Non-motorised user project review procedures

This process ensures that the needs of people who wish to walk, cycle or where relevant, ride a horse through a site are considered when works are being planned and designed.

It is based on a method that is compulsory for projects on main highways in England and all road projects for Transport for London.

Unlike a safety audit it is performed within the project team. It involves a process for identifying the issues for these users in context report, then audits the project at appropriate stages for the ways those issues are being addressed.

The document is in interim form and is released for the industry to try out voluntarily, so that we can receive feedback about its use.

Community street reviews

This is a recommended standard procedure for gaining pedestrian perceptions of particular walking environments. It is a user satisfaction survey that gives useful and detailed information. It combines an audit process, which provides a list of defects, with rating scales that indicate the level of service perceived by the users and the relative importance of fixing the defects identified.

The results can be fed into a free spreadsheet that will calculate a level of service ratings.

For full details and to download the procedure, visit the Level of Service website(external link).

This survey method is also being used to collect data to research the relationship between user ratings and physical design characteristics and operational variables.

If you are conducting community street reviews we would like to hear from you in advance so we can collect data on the sites being surveyed, contact Tim Hughes.

Blind and vision-impaired pedestrians


Updated: 6 Dec 2018