Waka Kotahi launched the public sector electric bike (e-bike) purchase support initiative in late 2019 to make e-bikes more affordable for public sector employees, and to provide an example for other sectors to follow. The research sought to evaluate the efficiency of the scheme’s implementation (process evaluation) and its effectiveness in delivering desired outcomes (outcome evaluation).
The scheme was broadly successful, although there were some implementation processes that could be improved in future. Over a third (39%) of employees that purchased an e-bike through an employer scheme reported their purchase would have been Unlikely or Very Unlikely in the absence of a scheme. Good mode shift outcomes were achieved, and there is significant scope for scaling up.
Keywords: e-bikes, purchase support schemes, mode shift, incentives, process evaluation