TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Code for cycling

The road rules are designed to help reduce road danger by ensuring consistent, courteous behaviour between everyone who uses roads and paths. This code for cycling complements the road code – it’s a user-friendly guide to New Zealand’s traffic law with a focus on the right thing to do when riding a bike.

This code is designed for people riding all sorts of bikes including e-bikes. Riders of tricycles, push scooters, e-scooters, skates, skateboards and other similar ways of getting around, will also find it useful.

How to use this code

This code explains cycling-related rules in plain English. In some places this means simplifying complex rules to give clear instructions. We use ‘must’ to describe a rule. We use ‘should’ to give advice, or we give the advice as a direct instruction.

For precise wording, refer to the various acts, regulations and rules that apply.

Road user rules(external link)

Cycling code - PDF [PDF, 5 MB]

Ko te puka tikanga o Aotearoa mō te eke paihikara - PDF [PDF, 5.8 MB]