CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Introduction

Transport noise and vibration can cause a range of impacts on people and communities, and can negatively affect their wellbeing. Noise and vibration can come from road-traffic as well as from construction and maintenance activities.

We manage these effects during construction and operation of land transport infrastructure by:

  • assessing potential noise and vibration effects of our activities
  • using land-use planning approaches to control the effects of noise
  • managing noise and vibration during construction to avoid unreasonable effects on people and communities
  • considering acoustic effects when exploring transport design options
  • constructing noise barriers
  • using low-noise road surfaces
  • acoustically treating buildings.

Below you will find requirements, guidance and information relating to all of these mitigation measures.

For an introduction to road-traffic and construction noise and vibration, read our frequently asked questions.

Frequently asked questions about noise and vibration

For information about how to manage the effects of noise in land-use planning, see our page on land-use planning and noise.

Land use planning: noise and vibration

Our policy

Our policy on noise and vibration can be found in:

Specifications

Technical standards

The following New Zealand and overseas technical standards are used in the management of noise and vibration in New Zealand. 

Guidance

The following guidance has been superseded, but may still be referenced in existing designation conditions:

Further guidance for specialists

Tools

Templates

Road traffic noise

Construction noise and vibration

Acoustic treatment

Research

Waka Kotahi research reports

Other research

Road surface noise research

Case studies

Construction and maintenance 

Road surface

Barriers

Example reports

Examples of reports and management plans from our projects.

Construction and maintenance

Assessment reports

Management plans

Road traffic noise

Screening reports

Assessment of environmental effects reports

Resources

Information sheets

Papers

Further information 

For further information contact environment@nzta.govt.nz