TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Professional indemnity (PI)

Professional indemnity (PI) insurance provides protection for businesses and professional persons in respect of legal liability arising from the conduct of their practice or business.

Where design work forms part of a professional services contract under SM030 the consultant will be required to take out PI insurance cover.

Further information can be found within section 6 of the Conditions of Contract of Contract proforma manual (SM030) and within section 1.8 of the Contract procedures manual (SM021).

Public liability (PL)

Public liability insurance is established to provide financial coverage to the insured where they are judged liable under common law for injury or damage sustained by a third party as a result of the insured’s breach of their duty of care. All HNO PS contracts require the establishment of public liability insurance cover. The Transport Agency has minimum requirements for the level of PL.

Further information on this can be found within section 6 of the Conditions of Contract of Contract proforma manual (SM030) and within sections 1.8 and 1.9 of the Contract procedures manual (SM021).

SM021 insurance approval requirements

Some contracts require approval of the insurance level in accordance with sections 1.8 and 1.9 of the Contract procedures manual (SM021) prior to advertising of tender.

Templates XXIII Request for approval of insurance amounts contain the relevant insurance approval request forms.

The required and default level of professional services insurances can be found in Section E General and Special Conditions of Contract within Professional services contract proforma manual (SM030).

The project manager/contract manager is required to submit their insurance proposal for approval in accordance with the process outlined in sections 1.8 and 1.9 of the Contract procedures manual (SM021).

 

For further information contact insurance@nzta.govt.nz.