CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

About us

The Pavements team provides expert advice on policy related to pavements and network operations, provides training in pavement-related areas, and develops and manages research. Our goals are to:

  • Develop and implement fit for purpose best practice specifications and guidelines using the most appropriate information from overseas literature and outputs from domestic research.
  • Evaluate the success of the new specifications and guidelines.
  • Provide training to improve the technical capability and ensure that HNO staff are appropriately skilled for the Network Outcome Contract (NOC).
  • Provide technical support and assist in other areas where appropriate in Network Outcomes, the NZ Transport Agency, and the wider industry.


  • View manuals, technical memoranda, and specifications on delineation, drainage, pavements, surfacings, and unsealed pavements in each relevant subject area in this section.
  • Browse general pavements information in the What highways are made of section of the NZ Transport Agency website.

For further information contact