TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

NZ Transport Agency research identified inaccuracies in the naming of aggregate sources. Valid consistently named source data is critical to the management of pavement and surfacing asset performance, especially skid resistance. We have a specific focus on the in-situ performance of aggregates based on the inherent properties from the aggregate source, not the distribution point.

The aggregate renaming project which started in 2014, involved a review of existing aggregate sources/quarry names in RAMM to confirm the correct name, actual aggregate source, location and operator of each quarry. This resulted in the addition of new aggregate sources, as well as the updating of existing sources (removal and merging sources or updating of details). The project is still on-going, with a number of existing sources still being verified.

To enable better future management of aggregate sources, we have created an online map of current approved sources to allow users to identify any new or missing sources, without creating duplicates of the approved sources.

If there are any missing or incorrect sources, please contact us.