TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Overview

The State highway database operations manual (SM050) documents the operational procedures and activities used to ensure the consistency and good management of the Transport Agency's state highway database. It details the administration and operational structure of the Transport Agency's state highway database as well as activities, responsibilities, reporting requirements and deliverables.

The FAQs included in these pages are designed to help you understand the requirements of this manual. If you can't find an answer to your question in the these pages, please email SM050@nzta.govt.nz.

The following topics are covered in each category below:

Drainage structures

  • Drainage
  • Surface water channels

Pavements

  • Carriageway
  • Surfacings
  • Pavement layers

Traffic

  • Road markings
  • Signs
  • Railings
  • Intelligent transport systems (ITS)

 For further information contact HNOperformance@nzta.govt.nz.