CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Rapid transit

To support Auckland’s sustainable growth as a world-class city, $4 billion is being invested over the next 10 years in rapid transit infrastructure, to deliver a modern, integrated public transport system of light rail, heavy rail, busways, bus priority lanes, and ferries.

The two types of rapid transit infrastructure proposed for investment are Bus Rapid Transit (BRT) and Light Rail Transit (LRT). The Transport Agency’s first significant rapid transit project, the Northern Busway, started operating in 2008 on Auckland’s North Shore. It provides North Shore commuters with fast, efficient bus travel along a dedicated corridor to the city centre.

Moving forward, light rail is being investigated for several key routes to complement the existing heavy rail network and deliver new rail connections and capacity. It is a first for New Zealand that will provide a modern integrated public transport system providing seamless connections and helping make Auckland’s transport network comparable with international cities like Adelaide, Brisbane, Perth, Vancouver and Portland. Light rail also helps to unlock critical housing and urban development opportunities, giving communities better access to jobs, health, education and recreation options.

For more information about how we fund new rapid transit networks, read our investment and planning information.

Rapid transit projects

20Connect

Additional Waitematā Harbour Connections

Airport to Botany Rapid Transit(external link)

Auckland Light Rail

Northern Busway extension to Albany

Rosedale Busway Station

SH1 Northern Busway (completed)

Southwest Gateway

Supporting Growth(external link)