CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

High speed data collection programmes

Each year, between October and March, we survey the condition of our highways. We do this using a specialist vehicle called ‘SCRIM+’ (Sideway-force Coefficient Routine Investigation Machine).

SCRIM+ collects data on range of condition aspects, which allows us to respond to any arising maintenance issues and helps ensure road users continue to travel safely.

Check the table below for the survey start and end dates for the 2022/23 SCRIM+ survey programme in each area.

Each year, between October and March, we survey the condition of our highways. We do this using a specialist vehicle called ‘SCRIM+’ (Sideway-force Coefficient Routine Investigation Machine).

SCRIM+ collects data on range of condition aspects, which allows us to respond to any arising maintenance issues and helps ensure road users continue to travel safely.

Check the table below for the survey start and end dates for the 2022/23 SCRIM+ survey programme in each area.

Area

Programmed survey start date

Programmed survey end date

Expected data availability

Status

Central Waikato 10 November 2022 19 November 2022 17 December 2022  
Hawkes Bay 10 November 2022 17 November 2022 15 December 2022  
Tairāwhiti Roads (North & West) 18 November 2022 23 November 2022 21 December 2022  
East Waikato 20 November 2022 26 November 2022 24 December 2022  
Bay of Plenty east 24 November 2022 30 November 2022 24 December 2022  
West Waikato 27 November 2022 6 December 2022 10 January 2023  
Bay of Plenty West 1 December 2022 6 December 2022 10 January 2023  
Taranaki 6 December 2022 12 December 2022 16 January 2023  
Manawatu 7 December 2022 15 December 2022 19 January 2023  
Auckland (Main & Ramps) 12 December 2022 21 December 2022 25 January 2023  
Wellington 16 December 2022 22 December 2022 26 January 2023  
Nelson 4 January 2023 7 January 2023 4 February 2023  
Northland 4 January 2023 13 January 2023 10 February 2023  
West Coast 7 January 2023 18 January 2023 15 February 2023  
Marlborough 13 January 2023 14 January 2023 11 February 2023  
North Canterbury 14 January 2023 26 January 2023 23 February 2023  
Central Otago 19 January 2023 25 January 2023 22 February 2023  
Southland 25 January 2023 3 February 2023 3 March 2023  
South Canterbury 26 January 2023 2 February 2023 2 March 2023  
Coastal Otago 2 February 2023 8 February 2023 8 March 2023