Stage 2 of the project – detailed design is now underway and includes consultation with subject matter experts, such as public transport, walking and cycling, safety, and investment.
In mid 2020 workshops and a survey helped to inform the sector of the high-level design of the ONF, as well as gain feedback on the prioritisation of service outcomes and performance measures.
The workshop and survey presented the background material to ONF, along with introduction to the Street Families, the Transport Outcomes Framework, and their integration into a process for deciding how service outcomes and performance measures could be prioritised. This exercise brought together high-level content from the Classification and Service Outcomes and Performance workstreams into a single ONF narrative.
The results provided confidence that the approach was on track, as different Street Families are able to have focused outcomes applied.
The working group is now developing Customer Levels of Service and performance measures and is working to ensure the ONF is aligned with other processes including Network Operating Frameworks (NOFs), asset management planning, Long Term Plan (LTP) and Regional Land Transport Plan (RLTP) investment processes.
The Movement and Place Classification has evolved from the high level design with the street families now having being confirmed. The detail about the classification factors and metrics have also been developed in collaboration with representatives from a range of disciplines.
Once the current RLTP process has been completed, the ONF team will be working with some asset owners to ’road test’ these concept in the Movement and Place Classification in a real-world setting.
We’ve now got a draft discussion document for the performance framework including service outcomes, providing statements of customer expectation, and performance measures.
This is still a work in progress, which is why it’s a draft. The team is taking on board feedback from the W7 workshop series along with discussions with a number of other REG members and we are aiming to have a final document before the end of the year.