NEW SCAM ALERT: Vehicle licence (rego) renewal phishing emails - June 2021

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services

Ways to get in touch

Common questions

Find answers to our most commonly asked questions.

What do I do if I'm having trouble accessing or setting up a toll account? Please call us.

Where can I pay for my toll with cash or EFTPOS? 

You can pay over the counter for your toll using cash or EFTPOS at selected BP and Caltex stations.  The list of participating BP and Caltex stations is on our Toll roads pages.

View all of our frequently asked questions

Email us

For all tolling enquiries please complete our online form, or you can email us at tollroad@nzta.govt.nz.

Call us

You can call our tolling contact centre on 0800 40 20 20.

Our current contact centre hours are Monday to Friday, 8am to 5pm.  We're also open Saturday and Sunday, 9am to 5pm for tolling enquiries only.