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Traffic and travel updates: visit the Journey Planner website(external link) for more information about the latest road closures affecting the South Island following the recent weather events.

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Ways to get in touch

Common questions

Find answers to our most commonly asked questions.

What do I do if I'm having trouble accessing or setting up a toll account? Please call us.

Where can I pay for my toll with cash or EFTPOS? 

You can pay over the counter for your toll using cash or EFTPOS at selected BP and Caltex stations.  The list of participating BP and Caltex stations is on our Toll roads pages.

View all of our frequently asked questions

Email us

For all tolling enquiries please complete our online form, or you can email us at tollroad@nzta.govt.nz.

Call us

You can call our tolling contact centre on 0800 40 20 20.

Our current contact centre hours are Monday to Friday, 8am to 6pm.  We're also open Saturday and Sunday, 9am to 5pm for tolling enquiries only.

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