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SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

If you are having trouble setting up your account online(external link), please call us on 0800 40 20 20.

Toll road accounts

Toll accounts make paying your tolls easy. They cover all toll roads and as many different vehicles as you like.

Choose the account that’s right for you. We have three options for you to choose from.

Automatic top ups

You choose the amount. Your account tops up automatically from your debit/credit card or direct debit (ie from your bank account) when your balance gets low.

We call this Set & Go.

Open an account(external link)

Top up reminders

We’ll send you an email when your balance is low. You choose when and how to top it up.

We call this Remind Me. 

It’s important you double-check your email address is correct when you sign up for an account.

If you’ve already got a Remind Me account, you can top up your account(external link).

Open an account(external link)

Monthly invoice

For commercial organisations.

Travel on any New Zealand toll road as many times as you like and we’ll send you an invoice at the end of each month.

You’ll pay by direct debit on the 20th of the following month (or the next working day if it’s a public holiday).

We call this Bill Me.

Open an account(external link)

Payment methods

Debit or credit card

Top up your Set & Go or Remind Me account with your Visa or Mastercard.


If you have internet banking, then you can top up your Remind Me account by using the POLi payments service.

Check the list of customer supported banks on the POLi website(external link)

Note: POLi is not available for business internet banking customers.

Managing your account

You can manage your toll road account online, including:

  • update your contact details
  • add, delete or change your registration plates
  • change your top up amount and manually top up your account
  • view statements and invoices. 

Log in to your account(external link)