If you are having trouble setting up your account online(external link), please call us on 0800 40 20 20.
Toll accounts make paying your tolls easy. They cover all toll roads and as many different vehicles as you like.
Choose the account that’s right for you. We have three options for you to choose from.
You choose the amount. Your account tops up automatically from your debit/credit card or direct debit (ie from your bank account) when your balance gets low.
We call this Set & Go.
A change to our payment platform in June 2023 caused some top-ups to fail. We fixed this issue on 20 November 2023, which triggered multiple top-ups for some customers (to get their account balance back up to the threshold).
We’ll send you an email when your balance is low. You choose when and how to top it up.
We call this Remind Me.
It’s important you double-check your email address is correct when you sign up for an account.
If you’ve already got a Remind Me account, you can top up your account(external link).
For commercial organisations.
Travel on any New Zealand toll road as many times as you like and we’ll send you an invoice at the end of each month.
You’ll pay by direct debit on the 20th of the following month (or the next working day if it’s a public holiday).
We call this Bill Me.
If you have internet banking, then you can top up your Remind Me account by using the POLi payments service.
Note: POLi is not available for business internet banking customers.
You can manage your toll road account online, including: