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ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

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Toll payment and infringement notices

If you have used a toll road and not paid your toll within five working days, you may receive a Toll Payment Notice. The notice will contain details of the trip and the amount to pay. 

This notice is sent to the person registered to the vehicle that used the toll road. There is an administration fee of $4.90 per notice issued.

Avoid the extra charge by paying your toll before or immediately after using a toll road. 

Pay your toll payment notice online(external link)

Infringement notice

If a toll payment notice is not paid within 28 days, any unpaid tolls and administration costs will be referred to a debt collection agency. An infringement notice with an additional fee of $40 for each unpaid toll may also be issued

Infringement notices that are not paid will be referred to the Ministry of Justice for collection as an unpaid fine. 

Pay your infringement notice online(external link)

What to do if you weren’t driving

If you’ve received a toll payment notice as the registered person of the vehicle, but were not the person driving, you can complete the Statutory declaration form and send it in to:

NZ Transport Agency Toll Roads
Private Bag 11777
Palmerston North 4442