CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
Waka Kotahi works closely with our partners to make a meaningful difference to road safety on New Zealand roads. Here are relevant resources for our partners.
Setting safe speed limits and improving our road infrastructure are key so we can achieve the Road to Zero vision for New Zealand where no one is killed or seriously injured in road crashes.
Waka Kotahi has primary regulatory responsibility for rail safety in New Zealand. The Rail Safety team has a critical regulatory role in assuring stakeholders and the public that the country's rail networks are being managed safely.