TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Championing the Safe System in Tasman

Vehicles travelling through the roundabout at Champion and Salisbury Road in Tasman.

Tasman District Council (TDC), Nelson City Council (NCC), Waka Kotahi and the local Countdown supermarket recently partnered to improve the efficiency and safety of the Champion/Salisbury Road roundabout in Tasman.

With more than 17,000 vehicles passing through every day, this is the busiest roundabout in the region. Due to the high traffic demand, congestion was building during peak hours making it difficult for people walking and cycling to cross the roundabout safely.

The roundabout was upgraded with new turning lanes to cater for the increased traffic demand. Raised safety platforms were also installed at two of the four entries to mitigate any safety risks that were created with the new turning lanes. These platforms ensure people turning will be travelling at low enough speeds that if a crash was to happen, everyone involved is more likely to walk away unharmed.

These improvements are part of the Safe System approach to road safety. If we are to achieve Vision Zero, we need to create a safe transport system; one that recognises humans make mistakes and is designed so that these mistakes do not need to cost us our lives.