TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

New Zealand’s first raised safety platforms

Traffic on Gordonton Road in Hamilton has increased with population growth in the city and Waikato district.

Intersection improvements including the installation of traffic lights and a speed reduction were installed by the Hamilton City Council (HCC) to improve safety for the increased number of road users at the Thomas and Gordonton Road intersection.

In partnership with Waka Kotahi, HCC also installed the first approach raised safety platform in New Zealand.

Raised safety platforms encourage safer speeds by making it physically uncomfortable for motorists to drive over the platform faster than the suggested speed.

Raised safety platforms are designed that if something happens vehicles speeds are slow enough that there is enough time for people to react to either avoid a crash or by but reducing potential injuries when they happen. They can reduce deaths and serious injuries by up to 40%.