TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Safer speeds for State Highway 8 Burkes Pass

Burkes Pass is a town on State Highway 8 at the entrance to the scenic South Island’s Mackenzie District. It’s a popular point to stop and take a break from driving.

Previously, this meant visitors and residents in the heritage town were often crossing the highway in a high-speed zone of 80km/h. Now, having worked closely with the Burkes Pass community and local road user groups, speeds through the town are safer for all road users.

In September 2020, the decision was made to reduce the speed from 80km/h to 60km/h through Burkes Pass and increase road signage to improve visibility to motorists of the new speed.

Road to Zero - NZ’s road safety strategy

The speed through the township has been reduced to make sure locals and visitors alike can continue to stop and stroll through the tiny town ship safely.

 

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