CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Waka Kotahi NZ Transport Agency logo

Education initiatives

The Waka Kotahi Education programme aims to influence road user behaviour and encourage the correct behaviours on our roads. The programme takes it’s direction from Road to Zero, New Zealand’s road safety strategy 2020-2030.

Education initiatives contain more detail and in-depth messaging than advertising campaigns.

Child restraints

Tips for buying and installing child restraints, and the requirements for using child restraints in New Zealand.

Driver distraction

Resources to help you identify risks associated with driver distraction and learn ways to minimise these risks when driving.

Driver fatigue

Driving and fatigue are a dangerous mix. Learn early warning signs and how to plan your journey to reduce the risk of falling asleep at the wheel.

Medication impaired driving

It can be unsafe to drive when taking medication. Find resources for the passenger services and heavy transport sector, as well as health professionals and teachers.

Senior drivers

Information to support senior drivers, including licence renewal and advice on alternative transport options.

Working with schools

Waka Kotahi is committed to working with schools to teach young people about road and rail safety.

The 'Drive' programme

The Drive website has everything you need to get your licence.

The 'BikeReady' programme

BikeReady is New Zealand's national cycling education system. The BikeReady website has resources for anyone learning to ride.

Traffic and travel information
Driver licences
Vehicles
Roads and rail
Commercial driving
Safety
Walking, cycling and public transport
Planning and investment