CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
About the Clean Car Programme and the legislation that governs it.
Drivers of light diesel vehicles and heavy vehicles pay levies through road user charges.
Licensing is the regular fee you pay to use your vehicle on the road.
You're legally required to let us know when you buy or sell a vehicle. For peace of mind, do it online at the time of sale.
Registration is generally a one-off requirement that identifies you as the person legally responsible for your vehicle.
Things you need to know if you are not using your vehicle for a while or it is going to be permanently off the road.
Your vehicle needs regular inspections to make sure it's safe.
Vehicle-specific requirements for each type/class of vehicle.
Safety, reliability and fuel efficiency are some of the things to consider when choosing a vehicle.
Know the ins and outs of importing a vehicle.
Fuel excise duty is a form of tax on fuel products. Fuel used off-road commercially may be entitled to a refund of this tax.
The Auckland regional fuel tax scheme began on 1 July 2018, at a rate of 10 cents per litre (plus GST), on petrol, diesel and their bio-variants. This tax supports transport projects that would otherwise be delayed or not funded.
Your responsibilities as a motor vehicle trader and the ways we can help you meet them.
The Motor Vehicle Register records information about vehicles used on New Zealand roads and the persons responsible for their use.
One-stop-shop for vehicle inspection information aimed at inspecting organisations and vehicle inspectors .
This section outlines current vehicle safety alerts and issues that are beyond routine vehicle requirements.
Updates on requirements for the certification of cab modifications.
