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19 October 2016

How many vehicles does this affect?

We don’t currently have a clear indication of how many vehicles are affected but we are working closely with manufacturers, both locally and in Japan, to get more information. Toyota informed us that the practice of disabling front passenger airbags was offered to customers in Japan from early 2015, so we believe that cars imported into New Zealand in 2015 and 2016, and that were part of the Takata recall, could potentially have been subject to this practice. The scope of affected vehicles may change as more information becomes available.

How can I find out if my car is affected?

To find out if you should get the front passenger airbag in your car checked:

  1. If you don’t already know, find out if your vehicle is part of the Takata airbags recall. The best way to do this is by checking with an official dealer for the make of your car. There is also information available on the government's recalls website (external link) , and owners of Japanese used imports should also check the Rightcar website (external link) for a list of Japanese domestic market vehicle makes and models subject to the Takata airbags recall.

    The Takata airbags recall was announced in 2013. Toyota NZ informed us that the practice of disabling airbags on their vehicles began in 2015 in response to public concerns in Japan about wait times for replacement airbags as part of the Takata recall.  

    We are urgently seeking information from other manufacturers to determine when the practice began for other makes.

  2. If it was imported from Japan, confirm when it was imported into New Zealand. The easiest way to do this is to check the date it was first registered in New Zealand. You can find this on the vehicle licence (rego) label on the windscreen – see the diagram below.

 

More detailed information will be published on our website, as it becomes available. Owners of Toyota and Mazda used imported vehicles from Japan can check their licence plate on the Rightcar website (external link) to find out if their car has had its passenger airbag disabled.

It’s important to note that only a percentage of vehicles will have had their front passenger airbags disabled, but all vehicles that fit the criteria should be checked. Your vehicle manufacturer’s representative in New Zealand (such as a local dealership) will be able to provide advice about this.

Please note that if your car has (or had, to your knowledge) a Japanese sticker or placard fitted to the passenger sun visor like the examples below, it has had its passenger airbag disabled.

How did the Transport Agency find out about this issue?

We were advised very recently by Toyota’s New Zealand operation that they had identified this issue in used imports and we acted immediately to investigate it. We understand that Toyota also informed the New Zealand representatives of other manufacturers at that time.

What is the Transport Agency’s role in this issue and what are you doing about it?

As a safety regulator, we have a number of different roles. We are responsible for setting entry certification requirements which will act as a means of ensuring no further vehicles enter New Zealand with disabled airbags.

We also support manufacturers in carrying out recalls – in this situation we are working with representatives of both the new car importers (manufacturers) and the importers of used vehicles to ensure appropriate action is taken. This includes gathering and publishing information, where available, about which cars were recorded in Japan as having had their airbags disabled. This information will be published on our website as it becomes available.

Who will pay for me to have my vehicle checked and, if required, its airbag reconnected?

This is ultimately a question of consumer law, and the Consumer Protection website (external link) provides advice on consumer protection matters. For more information contact the Ministry of Business, Innovation & Employment (MBIE) on freephone 0508 426 678 (0508 4 CONSUMER) or by email. You could also discuss this with your motor vehicle dealer, as they may have a view. Toyota NZ, for example, has advised which Toyota vehicles are affected and that its authorised dealers will cover the reconnection of disabled airbags in Toyota vehicles (or replacement of recalled airbags at that time, if possible). 

Why isn’t more detailed information available?

We only recently became aware of this issue and it’s important we gather more information and ensure appropriate action is taken to protect public safety. We are committed to keeping vehicle owners informed but we need to make sure systems are in place to deal with this issue effectively.

How will you stop further affected vehicles entering New Zealand?

We have amended entry certification requirements, which all imported used vehicles from Japan must go through. Additional checking of potentially affected vehicles is now required and disabled airbags must be reconnected before vehicles can be certified for use on New Zealand roads.

Why wasn’t this practice picked up as part of entry certification checks before now?

Due to the way this modification was done in Japan, there is no way of knowing it had happened without additional checks. The modification involved disconnecting the airbag and placing an extra component into the electronics that meant the car’s self-diagnostic systems registered the airbag as being in the vehicle and that it was functioning.

This means that the normal inspection practice of checking the dashboard airbag warning lights would not identify that the airbag had been disabled. A visual check of the connection itself is instead required, which may involve dismantling part of the vehicle’s interior. This additional check has now been added to entry certification requirements.

If I get my vehicle’s front passenger airbag reconnected, will it be safe?

Reconnected airbags will still be subject to the global recall of Takata airbags. This means that the airbag is still potentially faulty. However, it is safer to have a functioning but potentially faulty airbag than to have none at all.

Only a very small percentage of the potentially faulty airbags are likely to malfunction in a crash, and if an affected vehicle is involved in a crash where the airbag requires deployment, it is highly likely the passenger will sustain serious injury if the airbag is disabled entirely. Airbags are part of a wider system of safety measures built into vehicles and a disabled airbag will also compromise the effectiveness of other parts of that system, such as seatbelts.

Why did manufacturers in Japan disable these airbags?

We understand that manufacturers in Japan began offering this modification in response to public concern while waiting for replacement airbags under the global Takata airbags recall. We believe that when an airbag was disconnected in Japan, a temporary notice was attached to the sun visor advising it had been disconnected and recommending that the seat was not occupied.

Am I driving illegally if I have an affected vehicle and what does this mean for getting a warrant of fitness (WoF)?

While it was legal in Japan, this modification (to disable the passenger airbag) does not meet New Zealand requirements. This is why we are working with manufacturers to get more information on modifications undertaken, and urging affected vehicle owners to contact motor vehicle dealers to have their vehicles checked and if necessary have the airbag reconnected.

WoF inspectors are now required to check for evidence of disabled front passenger airbags on some Japanese used imported vehicles. If this evidence is found, the car will fail its WoF and the inspector will need to see evidence the airbag is reconnected. We have provided WoF inspectors with some customer information. [PDF, 31 KB]

Even if the airbag is connected, it will still be part of a recall that’s taking a long time to complete – does that mean my car is safe to drive in the meantime?

Our advice, and the advice from manufacturers, is that vehicles under this recall are safe to drive. Recalls happen when there is a potential fault – and only a small percentage of the potentially faulty airbags are likely to malfunction in a crash. We have no evidence of the recalled airbags malfunctioning in New Zealand to date.

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