CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Damaged used imports

Notice to the importer label

Your imported used vehicle may have been flagged as structurally damaged or deteriorated when it was inspected at the border. A damage flag will be recorded on the Motor Vehicle Register and the following windscreen sticker, indicating where the damage is located, will have been attached to the vehicle by the border inspector.

If your vehicle was flagged as damaged at the border, take it to an appropriate agent to be inspected by an entry certifier prior to carrying out any repairs. The entry certifier will determine if the damage flag should be removed or the repairs require certification by a specialist repair certifier or a heavy vehicle specialist certifier. If a repair certificate is required, the damage flag will not be removed from the record on the Motor Vehicle Register.

Vehicles damaged in NZ

Before carrying out repairs, NZ damaged vehicles (whose registrations have been cancelled due to being permanently taken off the road or written off by an insurer) should be taken to an appropriate agent to be inspected by an entry certifier. The entry certifier will determine if any repairs require certification by a specialist repair certifier or a heavy vehicle specialist certifier.

Find an entry certifier

Keeping our communities safe

If your NZ registered vehicle has been assessed as structurally damaged but the registration is not cancelled, the assessor or insurance company may notify us with the details. We will set a ban flag that will stop a warrant of fitness (WoF) or certificate of fitness (CoF) pass being issued to the vehicle’s record. This means the vehicle can’t legally be used on the road until we receive appropriate documentation from a Transport Agency approved specialist repair certifier or heavy vehicle specialist certifier verifying the vehicle is within safe tolerance of the manufacturer’s specifications, and the ban flag is removed.

The damaged vehicles list

Water damaged, fire damaged and written off vehicles that have not been correctly repaired can compromise the safety of vehicle features such as safety belt pre-tensioners, airbags and certain electrical systems.

In September 2016 we changed the requirements for the replacement of electronic and pyrotechnic safety components in water damaged vehicles.

You can check your vehicle against this list of damaged vehicles (see below). You’ll need to know the factory issued vehicle identification number (VIN) or chassis number. 

The vehicles listed have come to our attention for having water damage or fire damage, or having been written off in the country of previous registration.

  • This list is not comprehensive. It was originally set up to let consumers know about imported water and fire damaged vehicles. We’ve since added NZ water and fire damaged vehicles (including those exposed to liquification during the Christchurch earthquakes), and vehicles which we have been notified as having been written off overseas.
  • Insurance companies in NZ do not normally provide the Transport Agency with details of written off vehicles, but in the case of water or fire damaged vehicles, we’ve asked to be notified.
  • Importers of Australian used vehicles must provide a copy of the Australian Personal Property Security Register (PPSR) report to the inspecting organisation at the border. If the PPSR shows the vehicle has been written off, then the vehicle is added to the damaged vehicles list.
  • We want owners, their families and communities to keep safe, and will accept notifications of water and fire damaged vehicles from any source. Email frr@nzta.govt.nz

Many of the listed vehicles will have been restored to acceptable standards. If your vehicle is on this list and is currently registered, then it’s been approved to be on the road via the entry certification process.

Factsheet 44: Importing a motor vehicle [PDF, 99 KB]

Repaired vehicles are not removed from the damaged vehicle list.

Australian PPSR reports are available from the Australian Government.https://www.ppsr.gov.au/(external link)

*W – flood-water damaged vehicle
*F – fire damaged vehicle
*S – written off vehicles (both statutory write off and economic repairable write-off vehicles)
*WS – written off due to flood/water damage (both statutory write off and economic repairable write-off vehicles)
*FS – written off due to fire damage (both statutory and economic repairable write-off vehicles)

VIN/Chassis Make Model Damaged* Date
WB30G0208JR807621 BMW G310 W 31 March 2023
NC20-1010040 HONDA GB400TT W 31 March 2023
ZDMA302JAEB009677 DUCATI MULTISTRADA W 31 March 2023
MF09-1000634 HONDA PS250 W 31 March 2023
ZDMH400AA3B004249 DUCATI 999 S W 31 March 2023
WB1013303DZZ71826 BMW C650GT W 31 March 2023
JM0BN543610220780 MAZDA 3 S 31 March 2023
MMU156MK0KH600058 HOLDEN Trailblazer S 31 March 2023
JM0KF4WLA00310059 MAZDA CX-5 S 31 March 2023
ZVW30-1855233 TOYOTA Prius W 30 March 2023
7A433LN8508502929 TOYOTA Hliux W 29 March 2023
JMFXTGK1WLZ005377 MITSUBISHI Eclipse Cross W 29 March 2023
MPBUMFF50HX123389 FORD Ranger W 29 March 2023
WVWZZZ9CZ1M620599 VOLKSWAGEN Beetle F 29 March 2023
MNTAPGD22A0003776 NISSAN Navara W 29 March 2023
WBA1A32020E639738 BMW 120i W 29 March 2023
VKKMX51BCMB202090 Husqvarna SVARTPILEN 701 W 29 March 2023
JTDKB22U207024192 TOYOTA PRIUS W 29 March 2023
KMHK281BTMU776644 HYUNDAI Kona W 29 March 2023
DW3W-729713 MAZDA Demio W 29 March 2023