TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
Your vehicle must be both registered and licensed for you to legally drive it on the road.
Most vehicles must have a vehicle licence before you can use them on public roads. You pay a fee for the licence and you get a vehicle licence label to display on the vehicle.
You may not have to register your vehicle, pay registration and licensing fees or certain levies.
Number plates are issued to a vehicle so it can be easily identified.
You can license your vehicle online or at one of our agents.
Read our frequently asked questions about motor vehicles, what to do when you have sold a vehicle, how to change the address for your vehicle and more.