CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)
SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)
SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails
CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions
You may not have to register your vehicle, pay registration and licensing fees or pay certain levies.
If you're not going to use your vehicle on the road for at least three months, you can apply for a temporary exemption from the requirement to continually license your vehicle.
Some vehicles may be exempt from registration requirements.
While you still have to register and license them, some vehicles are exempt from registration and licensing fees.
Exempt Class B vehicles are exempt from the payment of some levies and charges such as ACC levies and fuel excise and excise equivalent duty