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WoF inspection and certification information for customers

The NZ Transport Agency acknowledges that as part of its regulatory compliance review, concerns around the compliance of WoFs issued by vehicle inspectors or businesses (inspecting organisations) have arisen. The following provides information for customers.

WoF alerts: did your vehicle receive its current WoF from one of these businesses?

RegionBusiness name (inspecting organisation)Location
Northland Dargaville Diesel Specialists Dargaville
Auckland Super Cheap Tyres & Auto Services Ltd St Johns
Auckland El’s Auto Services Papatoetoe
Auckland Jet Tyres & Alignment Glenfield
Auckland Susantha Ranatunga (Church Street Motors and Tyres) Onehunga
Auckland Abnesh Chand (AA North Shore) North Shore
Auckland Orient Motors Glenfield
Auckland Westland Mechanical and Tyre Ltd Henderson
Auckland Sunnybrae Auto Services North Shore
Waikato Te Aroha Automotive Te Aroha
Waikato Beemac Motors Tokoroa

If it did, then you can expect to receive a letter in the mail, including a voucher to have your vehicle re-checked.

If your letter has not yet arrived, or you did not receive a letter, please complete this enquiry form.

We will email your letter and voucher so that you can print this off and get your vehicle re-checked as soon as possible.

Questions and answers

  • I am concerned about the quality of my WoF inspection – what should I do to ensure my car was inspected and certified correctly?

    Depending on your concern there are several options:

    If you are concerned that your vehicle was tested at a site listed on our website then please phone 0800 108 809. If you have concerns about a person (vehicle inspector) or the business (inspecting organisation) that carried out your WoF you can report this by calling 0800 468 244. This phone line is free, anonymous and available 24/7.

    The phone line is operated by independent charity Crimestoppers, who run integrity lines for a range of organisations, and staffed by specially trained operators. They’ll pass on all information to the appropriate team to follow up and we’ll ensure all information is reviewed and acted on appropriately where possible.

    We strongly encourage you to have your vehicle re-inspected at an alternative provider.

    If your concern is around a WoF being issued to a vehicle recently purchased, or you feel that your vehicle has not been correctly inspected you can complete a complaints form, in the first instance.

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  • If I receive a voucher for a re-inspection what does this mean?

    While we will cover the cost of your next WoF inspection fee, we may (where appropriate) seek to recover these costs from vehicle inspector who issued your earlier WoF.  Upon presentation of the voucher by you (or someone on your behalf) to one of the WoF providers listed, or upon submitting a reimbursement form for the cost of your WoF inspection, you unconditionally assign your rights to the Transport Agency against the vehicle inspector.

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  • What is a warrant of fitness?

    A warrant of fitness (WoF) is a regular check to ensure that at the time of the inspection your vehicle meets required environmental and safety standards.

    A WoF is not a replacement for regular servicing of your vehicle. Mechanical and structural components can deteriorate over time and between WoFs which can lead to your vehicle becoming illegal or dangerous on the road. It’s your responsibility to ensure your vehicle is maintained to at least WoF condition at all times. For example, while tyres on your vehicle may pass on the day of your warrant inspection, you’ll need to replace them as soon as the tread gets to the minimum depth. If you wait until the next inspection before replacing them, not only is your safety in jeopardy, you risk receiving a fine.

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  • What does a warrant inspection cover?

    The WoF inspection is a general safety check. The aspects checked include:

    • tyre condition (including tread depth)
    • brake operation
    • structural condition (rust is not allowed in certain areas)
    • lights
    • glazing (is your windscreen safe?)
    • windscreen washers and wipers
    • doors (do they open and close safely?)
    • safety belts (must not be damaged or overly faded; buckles must work properly)
    • airbags (if fitted)
    • speedometer (must be working)
    • steering and suspension (must be safe and secure)
    • exhaust (there must be no leaks and the exhaust must not be smoky or louder than the original exhaust system)
    • fuel system (there must be no leaks).

    If you’ve modified your car, motorcycle, van or other light vehicle you may need a low volume vehicle certificate.

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