To instantly benefit from the temporarily reduced RUC rates, we recommend applying for an overlap licence. This way, you'll be given a credit on the spot that you can use towards your new licence.
If you have a lot of RUC distance remaining and you don't want to do that, you may be able to surrender your RUC licence and apply for a refund by completing this form.
If your refund is approved, your RUC licence will no longer be valid and you must destroy it. If the licence label is later found to be in use, we'll issue an invoice to recover the refunded amount.
The information you provide is required to process your road user charges request. If you don't provide the information required, we may not be able to process your request. Waka Kotahi (as the RUC collector) will hold, store, use and share any personal information contained in your request in accordance with the Road User Charges Act 2012, Land Transport Act 1998, Privacy Act 2020 and Official Information Act 1982. You can ask us for a copy of, or to correct, any personal information we hold about you. Email firstname.lastname@example.org or write to Waka Kotahi, Private Bag 11777, Palmerston North 4442.