ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can.
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more
CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.
As part of the transport temporary relief package, public transport services across Aotearoa New Zealand will have half price fares for three months from 1 April 2022.
Waka Kotahi NZ Transport Agency does not directly provide public transport services. We set policies and invest in services that are then delivered by regional councils and Auckland Transport.
The NZ Transport Agency does not directly provide public transport, but enables the provision of these services through its planning and investment role.
