CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions
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ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme
ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.
COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more
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As part of the transport temporary relief package, public transport services across Aotearoa New Zealand will have half price fares for three months from 1 April 2022.
Waka Kotahi NZ Transport Agency does not directly provide public transport services. We set policies and invest in services that are then delivered by regional councils and Auckland Transport.
The NZ Transport Agency does not directly provide public transport, but enables the provision of these services through its planning and investment role.
This is draft guidance for designing high-quality, people-focused public transport throughout New Zealand. We welcome your feedback.
A more accessible, innovative and responsive public transport system will help to improve the wellbeing of New Zealanders.