These pages explain how passenger services (where people are transported for hire or reward) in New Zealand will work from 1 October 2017 and help you prepare for the change.
The main types of passenger services and when you need a transport service licence.
Information for passenger service operators, including transport service licence requirements, legislation you should be familiar with and requirements your vehicles and drivers must meet.
The Land Transport Amendment Act 2017 was passed by Parliament on 3 August 2017, and from 1 October 2017 Approved Taxi Organisations (ATOs) ceased to exist.
Passenger service responsibilities include ensuring that drivers are licensed, are fit to drive, and follow traffic laws and any local bylaws.
What a passenger service vehicle is and what requirements there are to operate one.
In some situations volunteer drivers are exempt from having a P endorsement, and organisations may be exempt from having a passenger service licence.
The Land Transport Amendment Act 2017 was passed by Parliament on 3 August 2017, and from 1 October 2017 private hire services need to meet similar requirements to all other small passenger services.
What does the term 'hire or reward' mean?
A guide to what you can expect when using a passenger service, and details on how to make a complaint.
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New Zealand Government